Contact Support

Redeem is designed to help you step away from distractions and dedicate intentional time to God. If you have any questions or issues, you can find help below.

Questions

Frequently Asked Questions

How does app blocking work?

Redeem uses Apple Screen Time technology to block selected apps during periods you define. Once a limit is reached, those apps become unavailable.

How do I unlock apps?

Apps can only be unlocked after spending time in a spiritual activity you have chosen, such as prayer or Bible reading.

The time spent in the activity is counted before access is restored.

Can I customize the rules?

Yes. You can define:

  • which apps are blocked
  • when they are blocked
  • how long you need to spend in a spiritual activity

All rules are fully customizable.

Does Redeem track my activity?

No.

Redeem does not track your personal behavior or usage data. All your settings and activity remain stored locally on your device.

How do subscriptions work?

Redeem offers optional premium features.

Subscriptions are handled by Apple and linked to your Apple ID. You can manage or cancel your subscription in your device settings.

The app is not working correctly. What should I do?

If you experience an issue:

  1. Restart the app
  2. Check your Screen Time permissions
  3. Make sure the app has the required access

If the issue persists, contact support and describe your problem.

Permissions

Apple Screen Time Access

Redeem uses Apple Screen Time APIs to block apps.

You will be asked to grant permission through Apple's system interface. This is required for the app to function properly.

About Redeem

Built for spiritual discipline

Redeem is a Christian app designed to help you reduce digital distractions and spend time in prayer, scripture, and reflection.

It is not a productivity tool. It is a tool for intentional spiritual discipline.

Contact

Need help directly?

If you run into an issue or have a question, send an email and include as much detail as possible.

florian.state.pro@gmail.com